State Farm® Insurance Agent Patty Rhodes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angie Turner
November 17, 2025
5
out of
5
rating by Angie Turner
"I just love it here even wen I’m late yal still get me right I just love yal the hold crew"
We responded:
"HI Angie!!! Thank you so much for your kind words! We try.. 😊 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty. "
James Bulls
November 10, 2025
5
out of
5
rating by James Bulls
"Patty Rhodes State Farm office is always willing to help me resolve insurance issues. I’m grateful for the service they provide."
We responded:
"Good Morning Mr Bulls and thanks for the feedback! We really appreciate your input and helps us to provide the best service possible. We are thankful for you and your business - have a great week! "
Jodi Rose
October 30, 2025
5
out of
5
rating by Jodi Rose
"Always so friendly and helpful"
We responded:
"Hi Jodi & thank you for taking the time to give us a review - it means alot! We appreciate you!!! HapPy HalLoWeEn! If you are in town - pop by to "snag a bag" in our Trick Or Treat Drive Thru today from 1:00-3:00 in our parking lot. 🎃 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
OG Soldier
October 29, 2025
1
out of
5
rating by OG Soldier
"Terrible! Staff were concerned about going home & not processing my claim. Basically told me they don't process or start that process I'd have to call the 1 800 #. So why do we have agents?? Going to move my policies to another agent & allow them collect the $$$ for doing nothing with my account"
We responded:
"HI Mr Griebel! I will reach out to you personally to discuss. We hate to see you go, but do understand your position. Thank you for your feedback! "
Robin Ellis
October 21, 2025
5
out of
5
rating by Robin Ellis
"Outstanding"
We responded:
"Good morning and thank you for the 5 star review! It was a pleasure talking with you the other day 😊 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Mommy's Email
October 7, 2025
5
out of
5
rating by Mommy's Email
"Brandi Byrum was a big help today. I called with an emergency and my anxiety was trying to take over. Brandi got me settled down and taken care of in less than 20 minutes. I appreciate your help, Brandi. You customer service was amazing!"
We responded:
"Good morning and thank you for the thoughtful words regarding Brandi! She is definitely an asset to the team. I may be a little partial because she is also my daughter however - that also gives me the God-giving right to spank her - hahaha. Just kidding. We have a great team here and I thankful for each of them. THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Kathy
October 7, 2025
5
out of
5
rating by Kathy
"Patty and her staff are always there for us whenever we have any questions. Love working with them!"
We responded:
"Thank you Kathy! We appreciate your feedback. I will be sure to pass this onto the team... THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "
Wilson Saunders
October 6, 2025
5
out of
5
rating by Wilson Saunders
"Very helpful fast acting"
We responded:
"Good afternoon Mr Saunders and thanks for the 5 stars!!!! We appreciate your taking the time to review us and give us some feedback. We def try to be lightning fast - ⚡⚡⚡so thanks for noticing! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Carolyn VanVonderen
September 16, 2025
5
out of
5
rating by Carolyn VanVonderen
"Patty and her team are amazing!! Great with responding and providing any updates, answers to questions, etc. in a timely manner. Wish all insurance agents were this easy to work with."
We responded:
"Hi Carolyn and thank you for the wonderful comment! We try to be as communicative as possible and also provide remarkable service along the way so thanks for noticing! I will pass this on to my team as well. 👩🏼🦰👩🏾🦱👩🏻👱🏻♀️👩🏻🦱 . And if you are not with State Farm - give us a shout - would love to compare programs! You already know we have GREAT service 🤣"
Alisia Burnette
September 11, 2025
5
out of
5
rating by Alisia Burnette
"Love my State Farm ladies they are all the absolute best. If I need anything they r just a text away. They are very prompt with getting back with me🫶🫶🫶🫶"
We responded:
"Thank you again Alisia! We truly appreciate you and your feedback - it makes a difference... 🙏🏼 "
Zach Miller
September 8, 2025
5
out of
5
rating by Zach Miller
"Patty and her team are very helpful and knowledgeable, they will work hard to get you the best price they can."
We responded:
"Hey Zach - you bet we do! That is why we are here. Everyone knows that we cant control the rates so we overcompensate for that by working extra hard to make sure you have the best coverage for your money AND service with a smile! Thanks for your feedback, thanks for the referral and THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Adolphus Person
September 8, 2025
4
out of
5
rating by Adolphus Person
"The workers are polite and courteous and respectful. They tend to try get there customers the best rates for there service."
We responded:
"Good Morning Mr Person! Thanks for your feedback - I really appreciate it. You are correct - we definitely get the best rate for the customers every time. We dont control the rates, but as you said we can control our attitudes and we strive hard to be polite, courteous and respectful so thanks for noticing that! Maybe over time - we will earn that 5th star from you! 😉 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty. "
Jared Schimizzi
September 2, 2025
5
out of
5
rating by Jared Schimizzi
"Everyone here is super personable, they demonstrate great customer service and care. Jen was a huge help and always kept an open line of communication! Thank you guys again for helping us! The best rates and coverage around!"
We responded:
"Happy Friday Eve Jared and thank YOU for taking the time to review us - the feedback is inspiring! Welcome to the agency! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty"
V LWhitfield
September 2, 2025
5
out of
5
rating by V LWhitfield
"These group of women at this State Farm building are the best women that I've dealt with in years they talk you through everything then let you know what's up and I'm glad to say I'm a proud customer"
We responded:
"Hi Vickie ! And we are JUST AS PROUD to have you as a customer. It is people like you that make our jobs what they are and it is a privilege to work with you! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Tricia Britton
August 28, 2025
5
out of
5
rating by Tricia Britton
"Patty Rhodes is an amazing agent, and Brandi has been a huge help as well. My son was relocated to NC, and they helped me get his renter's policy straight and his polices transferred with ease. Thank you so much for your kindness during this transition and helping me in so many ways:) What a blessing you all have been:)"
We responded:
"Hi Tricia! It looks like it is finally happening -yayyy! It's our pleasure to help you with this - thanks for choosing us! It means alot. ☺️ "
Janeen Bailey
August 25, 2025
5
out of
5
rating by Janeen Bailey
"Absolutely love this group..The staff is amazing and beyond helpful..Definately got us the best prices..We just changed bike insurance to her because the price and coverage was so great..They periodically check on you and that means alot..Great quality, fantastic prices and they treat you like family"
We responded:
"HI Janeen! O my goodness - thank you for this. Makes our hearts smile. No one likes insurance for sure, but we do try to make the experience as *bright* as we can and THIS helps me to see that we are making a difference. I have the best team and cant wait to share this with them.... Thanks for your business and you know where to find us if you need us... 📲 , 💻, ☎, 🚶♀️.. (text, email, call or walk in!) "
Ashley Extremely Blessed
August 22, 2025
5
out of
5
rating by Ashley Extremely Blessed
"Patty and her team made my process as a new homeowner Soooooo easy and smooth. I’m so glad I chose them."
We responded:
"Hi Ashley and WE are so glad you chose US! We know you have choices out there so we consider it a privilege that you chose us. And congrats on the home purchase - 🏡!! Hopefully moving in went as smooth! haha. Welcome to the agency and THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Kyle Kuchinsky
August 12, 2025
5
out of
5
rating by Kyle Kuchinsky
"Great agent after the sudden passing of mine. Answers questions when asked and staff very cordial as well. Would recommend if you live in her area. Thanks!!!"
We responded:
"Hey Kyle and THANKS for that! I apologize for the delay in responding - it got lost in the sauce of emails haha! But we really appreciate your feedback. Yes - my team is incredible and I am grateful EVERY DAY for them. They sure do make coming to work nice.... Welcome to the agency and THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty. "
R T
July 15, 2025
5
out of
5
rating by R T
"Patty Rhodes from State Farm is always responsive, knowledgeable, and helps me find the best coverage for my needs. Patty's professionalism and friendly service make a big difference."
We responded:
"Thank you for your review and your feedback! It really helps us to understand what we are doing right and what we can improve upon. Words matter. THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
Adam Thomas
May 5, 2025
5
out of
5
rating by Adam Thomas
"Gave quick and easy service when I was waiting in line to register my car, honestly would highly recommend"
We responded:
"HI Adam and thanks for the review - we really appreciate the feedback. Helps us to understand what we are doing well and things that we can improve upon. Welcome aboard!! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "
Lashonda Murrell
May 1, 2025
5
out of
5
rating by Lashonda Murrell
"Been a customer with State Farm 10+ years and Patty Rhodes office is the best all around. Jen always make sure my policies are up to date and always willing to help. Quick and super fast service with Southern hospitality!!!! Ms. Kisha was able to bundle all my polices in 1 within 30 minutes. Quick, super fast service with a great personality!!!"
We responded:
"HI Lashonda and Happy Thursday! Thanks so much for your review - it means alot. Jen is amazing and we are luck to have her! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "
Jim Smith
April 11, 2025
5
out of
5
rating by Jim Smith
"Ive been a customer of Patty Rhodes for about 5 years and Moving my portfolio to Patty and her team has been Fantastic! She and her team are proactive, and very responsive to any needs I may have. I’ve worked with many businesses over the past 40 years and this Ship, has a Great Skipper and Crew! I’d highly recommend using them for any of your insurance or financial needs. Yes, they do more than insurance and have a team that is versatile in many areas of expertise. Patty Rhodes Statefarm is Franklin’s Hometown Team!"
We responded:
"gosh - thank you Jim!! apologize for the delay in responding - I had a technical error with my account. All fixed now. ;) I cant wait to share this with my team. We appreciate you!!! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "
bradford anderson
March 31, 2025
5
out of
5
rating by bradford anderson
"Patty Rhodes State Farm office provides efficient and friendly services consistently."
We responded:
"Thank you so much for your review and comments - they are truly appreciated. We strive - on a daily basis - to do this! And some days are easier than others - hahaha! But thank you for noticing and for the motivation to keep doing what we're doing. THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "
Heather Cadorette
March 11, 2025
5
out of
5
rating by Heather Cadorette
"Patty is kind and knowledgeable. We have been clients for years and we are delighted with the services provided."
We responded:
"HI Heather and thank you for that and taking the time to review us! Thank you especially for "kind" part 😊 because above all - that is how I want to be known and come across! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "
Aaron Graham
March 11, 2025
5
out of
5
rating by Aaron Graham
"Good service & Good rates. Friendly staff."
We responded:
"Hi AAron and thanks for the review! We really appreciate it. We also appreciate your contribution to the community regarding the local weather. I feel like the community looks to you for your forecast/advice/recommendations more than the national and local weather channels! Keep doing what you're doing. 🌩⚡☀💨🌪 - THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty "