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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Moran

Michael Moran

August 6, 2026

5  out of  5
rating by Michael Moran
"Been with alot of insurance company that doesn't do right but just take your money when I moved to southampton county I went with patty Rhodes I have nothing but the most respect for her and her staff very professional thank you for everything yall do"
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Adolphus Person

August 6, 2026

4  out of  5
rating by Adolphus Person
"The workers are polite and courteous and respectful. They tend to try get there customers the best rates for there service."
We responded:
"Good Morning Mr Person! Thanks for your feedback - I really appreciate it. You are correct - we definitely get the best rate for the customers every time. We dont control the rates, but as you said we can control our attitudes and we strive hard to be polite, courteous and respectful so thanks for noticing that! Maybe over time - we will earn that 5th star from you! 😉 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty.
"
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Bre Re

August 6, 2026

5  out of  5
rating by Bre Re
"Patty and her team has always been great. Makeshia is very kind and helpful whenever you call. The office is a very nice place and they always has something for you to take with you. The random text or email just to update you or the simple thanks are the best."
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Tamon Jones

August 4, 2026

5  out of  5
rating by Tamon Jones
"I have been with State Farm for more years than I can count and they have always took good care of me. They have an amazing team and I could see myself having insurance with any other office besides Patty Rhodes and I am over a hour away."
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Patricia Davis

August 4, 2026

5  out of  5
rating by Patricia Davis
"Very helpful"
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Kimberly Evans

August 3, 2026

5  out of  5
rating by Kimberly Evans
"I’ve been with State Farm for 9years and I have multiple policies with them. When I have a question they answer fast via text. I havnt had any issues with them. They make me feel welcomed in or out of the office! Thanks for all that you all do!!!"
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Alycia Hargett

July 31, 2026

5  out of  5
rating by Alycia Hargett
"I am new to the State Farm family by way of my fiancé, and I couldn't be happier that I switched my auto policy. Thanks to Jen, I also now have an amazing life insurance policy! She has been wonderful throughout the entire process, handling everything with such ease and care. I couldn't be more pleased!"
We responded:
"Happy Friday Alycia! We are happy you found your way to us 😁 and congratulations on the upcoming nuptials 💍!! Jen is incredible 🤩. She is very knowledgeable about insurance and life insurance is definitely her passion - I am happy she was able to help you with that !! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Grandma Byrum

July 30, 2026

5  out of  5
rating by Grandma Byrum
"Some of the most helpful ladies I have dealt with. Wish there was more like them in other businesses.... Very knowledgeable ... Great rate to. Thank you.."
We responded:
"HI Grandma Byrum and thank you so much! Might be my favorite review so far 💞! We strive to be knowledgeable AND helpful so I am really happy to hear this. 😁 My team is incredible - we would not be where we are today if it weren't for them! Huge shout out to Brandi, Jen, Kisha, Sharie and Kristin! 🤩🤩🤩🤩🤩 GO TEAM!!! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Sherika White

July 30, 2026

5  out of  5
rating by Sherika White
"Excellent service!! Very professional team to work with."
We responded:
"HI Sherika and THANK YOU - we 💌 to hear things like this 😁😁!! We know you have choices and we are happy that you choose/chose us! and THANK YOU for your business ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty. "
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Gabrielle Blythe

July 13, 2026

5  out of  5
rating by Gabrielle Blythe
"Jennifer has been awesome to work. Very helpful and kind. And keeps us updated on everything!"
We responded:
"Hi Gabrielle and thank you so much for the kind words about Jen! You are correct - she IS awesome to work with and we 💗 her in the office, too! I will be sure that she sees this review 💯. THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Alexus Tomlin

July 10, 2026

5  out of  5
rating by Alexus Tomlin
"Really good service and extra support for new drivers getting their insurance and information they need. 10/10"
We responded:
"Hi Alexus and thanks for taking the time to leave us a quick review - we TRULY appreciate it! It was good talking with you last week - I am happy that you had such a good experience with my team. They are all incredible and I am happy to have them! 🤩 I know you are new to the "insurance world" but hoping we made it just a little easier. 🌞 And glad you were able to get the State Farm Mobile App downloaded - we think you will like that! Anyhow - THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Willie Turner

July 7, 2026

5  out of  5
rating by Willie Turner
"Great company never had a bad experience from State Farm."
We responded:
"Hey Mr Turner! It was a pleasure speaking with you and getting to know you/your family - thanks for the review!! And here's to hoping that we continue the tradition of "never having a bad experience with State Farm." THANK YOU for your business!!! Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Ella Woodley

July 2, 2026

5  out of  5
rating by Ella Woodley
"Upon entering the establishment, I was greeted with extreme courtesy. I was announced to the agent without hesitation. After our greetings, the agent asked questions so that I would be offered the proper services. Options for the coverage that I was interested in pursuing were discussed in detail. All of my questions were answered so that I could make the decision that was best for me. I am very pleased with all of my services and I highly recommend the agency."
We responded:
"Hi Ms Woodley and thanks for talking with me today! I enjoyed our conversation!! I am glad that you have had such a great experience with my office - this is exactly what we strive for. If there is anything you need from us - we are here! Sending you a Georgia Peach 🍑!! THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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lostim

June 11, 2026

5  out of  5
rating by lostim
"Super easy switch , patty is an awesome individual. Look forward to stress free auto insurance with reliable 24/7 assistance. That sounds scripted , but I'm genuinely satisfied with the service and they deserve the 5* review . It was a pleasure speaking with you!"
We responded:
"Hi Tim! I enjoyed the convo, too and learned alot. Thanks for sharing your opinion on those other topics and thanks for the review!! ⭐⭐⭐⭐⭐ Welcome aboard and THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Devonne Cooper

May 6, 2026

5  out of  5
rating by Devonne Cooper
"I have had the best experience with Patty and her team."
We responded:
"HI Devonne - THANK YOU so much for taking the time to give us a 5⭐ review - it means alot! I am sorry for the delay in responding - I was out of office for a couple days with a back injury - arrrggg - but I am back in the saddle now and trying to play catch up. 🤣 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Chris Goodman

April 10, 2026

5  out of  5
rating by Chris Goodman
"Great old school service where they actually take time to get to know their clients. Jen and Patty made switching insurance providers a breeze and saved me some money in the process. I would definitely recommend giving them a call if you’re in need of insurance or financial planning assistance."
We responded:
"Morning Chris and thanks so much for taking the time to review us - we really appreciate it! Was great talking to you and getting to know you. Yes - we like to do business how the customer prefers - talk or tech - we are here! It's going to be a beautiful weekend to take that Jeep out! 🚙 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Eva Gee Scott

April 2, 2026

5  out of  5
rating by Eva Gee Scott
"I had such a great experience with this State Farm office! From the moment you walk through the door, you can feel the positive energy it's incredibly welcoming and inviting. The team is not only friendly but also extremely knowledgeable across the board, whether it’s auto, home, or life insurance. They take the time to explain everything clearly and make sure you feel confident in your decisions. Highly recommend if you’re looking for a team that truly cares and knows their stuff!"
We responded:
"Good morning Eva and it was our pleasure welcoming you to the office! My team and I work hard each day to ensure our customers are completely satisfied and completely covered (insurance-wise) so thank you for noticing. And THANK YOU for the goodies - we highly encourage all our customers to bring goodies !! 🤣🤣. Welcome to Virginia! We are excited to work with you!"
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Diana Eure

March 3, 2026

5  out of  5
rating by Diana Eure
"State Farm did an excellent job . They lower my home and auto insurance. Patty Rhodes get a A plus in my book.friendly and explain my policy compare to my old policy. I will refer my friend who may need auto or home insurance"
We responded:
"hi Diana and thank you so much!! You just made the whole office SMILE! 😊 It's our pleasure having you on board and thank you in advance for any people you send our way 🙏. THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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wanda artis

January 26, 2026

5  out of  5
rating by wanda artis
"I think this is by far the best insurance company to date"
We responded:
"Hi Wanda! Whadda comment! 🤗 Thank you so much - you have made us all VERY happy today. I cannot wait to share this with the team. Thank you again - we appreciate your business and look forwarding to working with you for many, many years! "
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ChiChi

December 16, 2025

5  out of  5
rating by ChiChi
"Although I’am new to State Farm, I’m already 100% satisfied with them. I was looking for a new carrier and after getting multiple quotes, got a great quote from Jen at Patty Rhodes agency. Not to mention I’ve never had a personal-one on one- agent. The staff is awesome and explained everything simply."
We responded:
"HI Mrs Bailey! It was a pleasure meeting with you today! We are just as happy as you are that you found us 😊. And yes - Jen is an incredible asset to my team - we are like one big family. So welcome aboard and THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Nina Clasp

December 15, 2025

5  out of  5
rating by Nina Clasp
"I always get service with a smile. They have always helped me with all my needs."
We responded:
"Thank you for the 5 star review Mrs Nina! We try... 😊 Merry Christmas to you and your family! PS - Our calendars are in! Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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Angie Turner

November 17, 2025

5  out of  5
rating by Angie Turner
"I just love it here even wen I’m late yal still get me right I just love yal the hold crew"
We responded:
"HI Angie!!! Thank you so much for your kind words! We try.. 😊 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty.

"
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James Bulls

November 10, 2025

5  out of  5
rating by James Bulls
"Patty Rhodes State Farm office is always willing to help me resolve insurance issues. I’m grateful for the service they provide."
We responded:
"Good Morning Mr Bulls and thanks for the feedback! We really appreciate your input and helps us to provide the best service possible. We are thankful for you and your business - have a great week! "
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Jodi Rose

October 30, 2025

5  out of  5
rating by Jodi Rose
"Always so friendly and helpful"
We responded:
"Hi Jodi & thank you for taking the time to give us a review - it means alot! We appreciate you!!! HapPy HalLoWeEn! If you are in town - pop by to "snag a bag" in our Trick Or Treat Drive Thru today from 1:00-3:00 in our parking lot. 🎃 THANK YOU for your business!!! ... Take care and you know where to find us if you need us - ☎, 🚶‍♀️📍, 📲, 💻 (Call In, Walk In, Text or Email!) -Patty."
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OG Soldier

October 29, 2025

1  out of  5
rating by OG Soldier
"Terrible! Staff were concerned about going home & not processing my claim. Basically told me they don't process or start that process I'd have to call the 1 800 #. So why do we have agents?? Going to move my policies to another agent & allow them collect the $$$ for doing nothing with my account"
We responded:
"HI Mr Griebel! I will reach out to you personally to discuss. We hate to see you go, but do understand your position. Thank you for your feedback! "