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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Courtney Etheridge

June 1, 2023

5  out of  5 rating by Courtney Etheridge
"Patty Rhodes and everyone at her State Farm location is extremely helpful, professional and they truly go above and beyond. I highly recommend them……I’d leave 100/5 if I could!! 😊"

Roosevelt Baker

May 15, 2023

5  out of  5 rating by Roosevelt Baker
"Good people and reasonable prices and real good coverage."

Vl whitfueld

May 10, 2023

5  out of  5 rating by Vl whitfueld
"Very patient very knowledgeable and so sweet and kind LOVE YALL"

Lesia Boone-Johnson

April 24, 2023

5  out of  5 rating by Lesia Boone-Johnson
"Ms. Rhodes, thank you for promptly responding to the registration. We look forward to working with you and your team. See you soon!!!"

Tabatha Saunders

April 20, 2023

5  out of  5 rating by Tabatha Saunders
"I love the Patty R. staff they are the best and the way things are going these days it’s always good to have a friendly voice on the other side of the phone. Definitely recommend her and her team."

Jennifer McDermott

March 30, 2023

5  out of  5 rating by Jennifer McDermott
"Patty and her team are superb. Knowledgeable, personable, and very responsive, Patty was able to cut my insurance bill in half with better coverage than my previous company. She makes sure you have the info you need to make informed decisions and is there after the transition to make sure you’re good to go. Couldn’t recommend her enough."

Ebonie Hicks

March 10, 2023

5  out of  5 rating by Ebonie Hicks
"Jen was amazing. Saved me lots of money!"

Shayvonne Woodley

March 6, 2023

5  out of  5 rating by Shayvonne Woodley
"So far, Patty and her team have been amazing. I had the pleasure of dealing with representative Brandi, and she was a sweetheart. She explained everything to me and just made me feel appreciated as a customer. I look forward to working with them and saving money."

Candy B

March 2, 2023

5  out of  5 rating by Candy B
"Patty Rhodes is absolutely the best insurance agent I have ever worked with and I’ve had many. I have felt very comfortable going to her with any insurance needs!"

Debbie Poston

February 23, 2023

5  out of  5 rating by Debbie Poston
"Great service!!!"

Marcus Grant

February 17, 2023

5  out of  5 rating by Marcus Grant
"Jen at this State Farm location is amazing !! Saved me almost $100 from another big brand insurance company with even better options !!"

Kathy Byrd

February 14, 2023

5  out of  5 rating by Kathy Byrd
"Patty is amazing. She has helped us find better coverage for everything while saving us money. I would highly recommend her to everyone!!"

Ronald Adkins

February 13, 2023

5  out of  5 rating by Ronald Adkins
"So far, Patty Rhodes and her company have been very helpful to me. They have offered reasonable rates, researched some of my hard questions, answered the phone every time I have called, and all of the employees have been friendly."

Winston Johnson

February 10, 2023

5  out of  5 rating by Winston Johnson
"I’ve known Patty for years, She is a very talented and professional person! Since the first policy I’ve ever had with State Farm she and her team have always gone out of their way to make sure that I was taken care of. Patty Rhodes and her team offer great service and wide variety of products! I’ve always had life insurance through them, insured multiple rental properties and homes as well as auto! Just go in and let them make you feel at home and you will see that Patty and her team are the best around!"

Mary Rhodes

February 9, 2023

5  out of  5 rating by Mary Rhodes
"Would give 10 stars! Save me money, super great people."

Cody Bivins

January 11, 2023

5  out of  5 rating by Cody Bivins
"State Farm has been my home for all my insurance needs for a while. My agent in Georgia, William Bailey, set a standard for personal relationships and understanding with customers that I thought could never be matched. I have never been so happy to be wrong as when I met the team at Patty Rhodes State Farm in Franklin. Teams such as these share common values that positively impact their communities and form the foundation for success and effectiveness."

Paige Dunlow

January 10, 2023

5  out of  5 rating by Paige Dunlow
"The staff are so friendly and helpful. I loved my interaction with the agent. She was the best!!!"

Scott Campbell

January 10, 2023

5  out of  5 rating by Scott Campbell
"It's great to have such a professional group of folks to help whenever you may need it. We wouldn't go anywhere else for our insurance needs."

Yvette Darden

December 23, 2022

5  out of  5 rating by Yvette Darden
"I love State Farm I've been with them for awhile & I wouldn't go to any other insurance company..Excellent customer service"

Barry Kaye

December 9, 2022

5  out of  5 rating by Barry Kaye
"I’ve been a client of Patty Rhodes State Farm team for 10+ years now . She , Jen and the rest of the crew are always polite ,accommodating and prompt to take care of any information or situations I’ve needed. They make me feel like I’m the only client they have and the personal ,attentive service is rare with any business today .If your in the market to shop insurances give them a call and see exactly how a hometown business is run , you won’t be disappointed."

Jason Brinkley

December 9, 2022

5  out of  5 rating by Jason Brinkley
"Quick responses and excellent customer service!!!"

Lee Thompson

December 7, 2022

4  out of  5 rating by Lee Thompson
"I think her and her team did a great job before I arrived in Virginia and when I visited the office."

sandra deel

November 18, 2022

5  out of  5 rating by sandra deel
"They are always very helpful and very nice"

Stephanie Saunders

November 18, 2022

5  out of  5 rating by Stephanie Saunders
"Awesome customer service.. The office staff gets a 5 star as well. My needs have been met and also working after hours.. I saw the email, thanks!! 🥰Ms Patty keep your team you are a great leader!!!"

Bob Hardman

November 18, 2022

5  out of  5 rating by Bob Hardman
"The agent we spoke with at Patty Rhodes State Farm Insurance was incredible. What impressed me was here level of integrity to do the right thing, whether the business was secured or not. I would counsel anyone in the area looking for insurance to place your trust in Patty Rhodes and State Farm....they are tye epitome of being a good neighbor."